18 thoughts on “Japanese Amazon.co.jp in English! >> The Easy JP Shopping Guide”
Thank you so much for a helpful post, Tim! I’ve done shopping both at Amazon.com and Co.Jp for a while but having these tips makes it so much easier. Bravo!
Well it depends on the seller & type of product.. you can check if they support international sending; there is a list of countries for each store. If they do but your country is missing from the list it’s possible to contact them and ask them to include it.
Then there’s Amazon in China but usually luck is worse there. But you never know.
Having a wedding in the US for a couple that lives in Japan. Taking gifts home will be a problem. Is there a way that wedding guests can shop on Amazon Japan and have them delivered in Japan?
Can I order an item from Amazon Japan from the USA in order to have it delivered to an address in Japan. May I set up an account from the USA? May I pay for the item using an USA credit card?
Thank you
Kevin
Seems this is getting more difficult for foreign entities.
Also some Japanese affiliates are being asked for their “My Number” when their profits start to increase significantly.
Thank you, thank you, thank you!!! I have a daughter and her family in Japan so I buy from Amazon.jp on a regular basis. Even though I press the English button much of the content is still in Japanese. It has really been difficult for me and I spend hours trying to make purchases and/or track an order. I just discovered your site today and I am truly grateful for your assistance. Thank you so very much. You have helped to make this grandma’s life much easier.
Amazon Japan has no place to deal with customer complaints…. Very suspect. Tried to talk with them but they spent 30 minutes trying to understand my e-mail address. Very gangster like techniques…
Hi there
I want to buy the Tsukamoto Aim AIM-01 Porto Handy Massager, menta from Amazon.jp by my Canadian Visa Card and shipped back to Vancouver, BC, Canada. Is this possible ?
Thank you for the email again . But It is really not to calming me down about Amazon.com.jp.
I have decided to lodge a complaint about the sale of Amazon.com.jp
Under Maintaining good relationship and right of customers. I should have explanation from your senior management over your CS team and investigation teams.
First at all, Amazon.com. Jp has been providing
a fake customers purchasing item to me at its site at the very beginning. However your company did still send me order-confirmation on April 6th afterward !
Secondly, Mr. Chibaney CS replied and on April 6th reconfirmed the order would be delivered from May 3rd to June 11th.
On June 10th, I have lost my patience and asked your CS initially about my order !!
And then Amazon.com. jp has found out and missed my order with no precise explanation. And my order would be in delayed delivery by another reply .Obviously it is its fault!
On June 10th , Amazon.com .jp replied its investigation team being involved my case. However it didn’t perform its role well to find out real reason “ back-ordered”. It is their responsibility for customers! Can you tell how a
International Brand name like Amazon.com.jp to keep customer’s’ confidence with repeated mistakes!
Only until June 14th. It tells me “back-ordered”
It is unacceptable act to regain the confidence over Amazon.com.jp. I have lost my waiting period from April 6th to June 14th . In addition
I also have lost shopping windows with other merchants due to your fake purchasing item on your site. I have not enough time for me to re -order new purchase over up coming raining seasons for my outdoor activities like fishing!need to reschedule with cost even cancel my fishing trips. I really need to rely on a outperformed rain clothes over bad weather.
I expect Amazon.com.jp to reply me in 7 days with full explanation and suggested compensation scheme.
Otherwise I would like to write to your CEO office to shout-out unfair to me.
Brian
14/6/2021
Remark: I really show my appreciation over the job done by Mr. Sato. His efforts he performs his job and email to me.
CS had been trying to explain to me by email . Unfortunately he had put his full efforts to defend his own company by listing out all its sales terms and conditions instead of given care about customer’s frustration
Thank you so much for a helpful post, Tim! I’ve done shopping both at Amazon.com and Co.Jp for a while but having these tips makes it so much easier. Bravo!
and now in Chinese 🙂
http://www.ebiz-japan.com/amazon-co-jp-targets-chinese-ecommerce/
You Andrew Jeff here In Tokyo how you doing?
Hello,
Why amazon Japan doesn’t ship to Mongolia, Ulaanbaatar city… Please advice me…
Well it depends on the seller & type of product.. you can check if they support international sending; there is a list of countries for each store. If they do but your country is missing from the list it’s possible to contact them and ask them to include it.
Then there’s Amazon in China but usually luck is worse there. But you never know.
Having a wedding in the US for a couple that lives in Japan. Taking gifts home will be a problem. Is there a way that wedding guests can shop on Amazon Japan and have them delivered in Japan?
Can I order an item from Amazon Japan from the USA in order to have it delivered to an address in Japan. May I set up an account from the USA? May I pay for the item using an USA credit card?
Thank you
Kevin
Absolutely!
And no need for a new account; you can use your US account to login to the one in Japan and all major credit cards are accepted of course.
Do you know how to sign in as an amazon affiliate?
Nothing seems to work with my regular affiliate sign in info.
Seems this is getting more difficult for foreign entities.
Also some Japanese affiliates are being asked for their “My Number” when their profits start to increase significantly.
Thanks. It’s amazing – indeed my books (some in English, some in French) are also distributed by Amazon Japan. Jean-Paul G. Potet
Hi There
If I want to sell on Amazon Japan ,how should I translate my listings to Japanese ,Do I work on English platform that translate it
Thanks
Yoel
Thank you, thank you, thank you!!! I have a daughter and her family in Japan so I buy from Amazon.jp on a regular basis. Even though I press the English button much of the content is still in Japanese. It has really been difficult for me and I spend hours trying to make purchases and/or track an order. I just discovered your site today and I am truly grateful for your assistance. Thank you so very much. You have helped to make this grandma’s life much easier.
Amazon Japan has no place to deal with customer complaints…. Very suspect. Tried to talk with them but they spent 30 minutes trying to understand my e-mail address. Very gangster like techniques…
Hi there
I want to buy the Tsukamoto Aim AIM-01 Porto Handy Massager, menta from Amazon.jp by my Canadian Visa Card and shipped back to Vancouver, BC, Canada. Is this possible ?
Hi I am Singapore
need to order some supplements , can the price be converted to Singapore dollar .
And how long does it take.
Regards Rajendran
Dear Senior Manager of Customers Services,
Thank you for the email again . But It is really not to calming me down about Amazon.com.jp.
I have decided to lodge a complaint about the sale of Amazon.com.jp
Under Maintaining good relationship and right of customers. I should have explanation from your senior management over your CS team and investigation teams.
First at all, Amazon.com. Jp has been providing
a fake customers purchasing item to me at its site at the very beginning. However your company did still send me order-confirmation on April 6th afterward !
Secondly, Mr. Chibaney CS replied and on April 6th reconfirmed the order would be delivered from May 3rd to June 11th.
On June 10th, I have lost my patience and asked your CS initially about my order !!
And then Amazon.com. jp has found out and missed my order with no precise explanation. And my order would be in delayed delivery by another reply .Obviously it is its fault!
On June 10th , Amazon.com .jp replied its investigation team being involved my case. However it didn’t perform its role well to find out real reason “ back-ordered”. It is their responsibility for customers! Can you tell how a
International Brand name like Amazon.com.jp to keep customer’s’ confidence with repeated mistakes!
Only until June 14th. It tells me “back-ordered”
It is unacceptable act to regain the confidence over Amazon.com.jp. I have lost my waiting period from April 6th to June 14th . In addition
I also have lost shopping windows with other merchants due to your fake purchasing item on your site. I have not enough time for me to re -order new purchase over up coming raining seasons for my outdoor activities like fishing!need to reschedule with cost even cancel my fishing trips. I really need to rely on a outperformed rain clothes over bad weather.
I expect Amazon.com.jp to reply me in 7 days with full explanation and suggested compensation scheme.
Otherwise I would like to write to your CEO office to shout-out unfair to me.
Brian
14/6/2021
Remark: I really show my appreciation over the job done by Mr. Sato. His efforts he performs his job and email to me.
CS had been trying to explain to me by email . Unfortunately he had put his full efforts to defend his own company by listing out all its sales terms and conditions instead of given care about customer’s frustration