Shopping on the Rakuten.co.jp (楽天) store, you have several options for making payments online. Here’s my guide to Rakuten payment methods in 2023.
I’m not covering Rakuten Cards or Banking (Pay-easy) options, just the easiest methods for paying for your order when in or outside of Japan.
Available payment methods depends on sellers;
The support for various payment methods, as well as the rules for payments depends on the Rakuten seller, and what options they choose to provide.
To find this information, check the bottom of any product page you want to order, and look for the link that says “会社概要” (company profile) and click on that.
Sometimes the link is an image so you cannot search for it. Or there may be a separate link that says “詳しくはこちら” (click here for details).
Payment details will be under “お支払について” (about payment).
See an example here for the company profile page of an outdoor shop in Tokyo.
Credit & debit card payments;
The commonly supported credit cards are Visa, MasterCard, JCB, Diners (Diners Club International), and AMEX (American Express). This will vary though.
Often foreign, non-Japanese credit cards do work, but support on Rakuten.co.jp is not guaranteed (you’ll find a guide on credit card payments here).
When ordering, check the option “クレジットカード” (credit card) and fill in details.
Convenience store (konbini) payments;
Not all sellers support convenience store payments but it’s very common. Especially 7-Eleven (see guide) is the most supported “konbini”.
Also the following may be available;
- 7-Eleven (セブンイレブン)
- Lawson (ローソン)
- Family Mart (ファミリーマート)
- Mini Stop (ミニストップ)
- Seicomart (セイコーマート)
- Circle K (サークルK・サンクス)
- Japan Post Bank (ゆうちょ銀行)
When ordering, check the option “コンビニ決済” (convenience store settlement).
Once the order has been made, you’ll receive an email that contains a payment slip number that consists of 13 digits. Print this, or show the email with your smartphone at the register, pay for the goods and you’re order is processes automatically.
All you need is a few “hai” gestures and an “arigatou gozaimasu”.. 🙂
Rakuten gift card payments;
Also in Japan, one of the easiest payment methods is to buy a “楽天ギフトカード” (Rakuten gift card) from the nearest convenience store, department store, supermarket, electric store, etc. You’ll find them from just about anywhere.
Simply enter your 10 digit gift card number in the input field, and the money will be immediately added to your Rakuten.co.jp account.
During checkout, I suggest selecting 銀行振込 (bank transfer) as payment. Otherwise you’ll need to fill in your credit card details for nothing. Then, on the order page where you fill in your address and everything, look for “ポイント利用” (point use).
Besides it, click on the blue “変更” (change) button and select the “全てのポイントを使う” (use all points) and save the selection with “更新” (update).
When address is filled out, select the red “注文を確定する” (confirm order) button to finalize your order. You’ll get a couple of emails before items are sent.
Cash on delivery payments;
You can also choose to pay at your doorstep by selecting the “代金引換” (cash on delivery) option upon checkout. Again, not all sellers supports this.
Naturally there will be an additional cost for this, which will vary depending on the courier firm used and the total price of the item. Starting from 324円/order.
Other payment methods;
Nowadays, you can sometime see “Apple Pay” (see guide) as a payment option. Another possibility is PayPal, but I haven’t seen this much.
So if you’re desired payment method is not available, you can basically check for other sellers with the same product and see if they are a better match.
Any questions about payments on Rakuten Ichiba, or just about anything related to ordering, buying..? I’m happy to answer them below..!
Thank you for your visit, and.
Please, share if you found this useful. Tim.
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